Specialty foods stores stand out by delivering remarkable experiences. We do the same for them.
Whether you’re selling fresh-baked artisan breads, fine cheeses, craft meats, or gourmet prepared foods, you understand that the experience is key to customer endearment. To keep them coming back, you’ve got to tell them a compelling story about your brand. Specialty foods shoppers are hungry for smart store design, high-touch customer service, easy access to quality ingredients, and outstanding culinary products. Your fans are the ultimate “foodies” and they’re seeking the ultimate epicurean experience.
Armagh is committed to the long-term success of our specialty food market partners. By providing innovative solutions, 24/7 support, and consultation based on 4 decades of industry experience, Armagh helps our clients help their customers. Like you, we are dedicated to providing an unforgettable experience.
Specialty Foods Features At-a-Glance
- Fast, friction-free transactions
- Easy-to-use POS interface
- Many ways to pay
- Scale integration
- Back Office Tools
- General Ledger
- 24/7 Support
- 4 Decades of Industry Experience
Catapult POS for Specialty Foods
Catapult goes beyond omni-channel and it’s more than unified commerce. It is scalable and responsive thanks to Unified Transaction Logic™.
This means all critical areas of operation in your enterprise are connected in real time. Your checkout lanes, deli scale, café, e-commerce, and automated self-checkout terminals all work in unison. Your transaction touchpoints all work as one platform, on one platform. It is a comprehensive solution that enables efficient management of operations.
Fast, Accurate Transactions
A transaction made in your deli for a gourmet turkey sandwich will process no differently than a bottle of olive oil at a checkout lane, or a web order for one dozen gluten-free cookies.
All information from all of your stores synchronizes to your headquarters in real time (and vice versa). With Unified Transaction Logic, your discounts, dynamic promotions, rewards programs, and other transactional processes will work the same, across the board.
Real-time processing
All transactional information synchronizes to the system for real-time, precise business analytics. Catapult has the power to process all transactions, across your enterprise, at every retail touchpoint.
Scalable capability
Whether you’re running one location or one hundred locations, Catapult can cover all of it at a lightning-fast pace, no matter the customer volume, time of day, or method of transaction.
Customizable touch screens
With hot keys, cashiers are empowered and unnecessary steps are eliminated; they can speed through transactions and member management operations all from the point of sale.
Scale Integration to sell items by weight
Catapult features scale integration which is essential for specialty food stores. This means that through Catapult and our POS hardware solutions, you can fully integrate Catapult into your scanner-scales, deli, and prepared foods departments.
An associate can place fresh foods on a scale, weigh it, and print a barcode label with the weight, enabling stores to sell items by unit weight for each ring up.
Inventory Management
Replenishment and Control
Catapult has full-spectrum inventory capability to synergize supply chains. It can replace your current inventory management software and cut down on complexity. Connect your inventory controls to the rest of your specialty store’s operations, seamlessly.
Catapult tools cover supplier integration, inventory management, auto-replenishment, warehousing, pricing & promotions, and new item management.
Perpetual Inventory & Replenishment
Perpetual inventory helps to avoid stock-out scenarios and keeps fresh food orders flowing at optimal pace. Order Assist™ module displays displays suggested item order quantities based on forecasted auto-replenishment calculations and can then generate a purchase order for each associated supplier.
Submit Purchase Orders Via EDI, Fax, Email, And More
Purchase orders are made easily through supplier integration and bi-directional communication via EDI (Electronic Data Interchange). Catapult will also submit inventory orders through other mediums allowing you to send one purchase order to an EDI supplier, then another via fax, and then another to email, all depending on your vendor’s capabilities.
On-Floor Inventory Adjustments & Label Printing
While you’re on the floor, you can easily print easy to read, high contrast shelf labels using a portable label printer. Now store associates can print shelf labels on-the-fly from anywhere in the store!
Universal Product Database
Use the Catapult-powered UPD to put our data in your catalog with lightning speed. The UPD includes valuable information like health attributes, brand, item image, size, receipt alias and suggested retail price.
Reporting and Business Intelligence
Track Sales and Performance
Specialty food shops are thriving in an era where Millennial purchasing power is increasing. But, it’s a competitive culinary game. How can you ensure that your store stays ahead of the rest? A major component is being able to make critical decisions based on real, actionable data.
300+ Reports For Store Analytics
With over 300 pre-built reports established from best practices as well as customer requests, you will gain the insight you need to better run your business. Each report can be filtered by endless data dimensions.
Visual Intelligence Dashboard
With Catapult Dash™, a live visual intelligence dashboard, you can quickly see your most important data elements in graphic form with drill-down capability.
Run Reports By Product And Department
Our POS software can run reports by product and department so you know what brands and what items are driving your sales – scalable from a few store locations to hundreds.
WITH Catapult – YOU CAN ANSWER ANY OF THESE QUESTIONS WITH EASE
- Have you ordered adequate levels of ingredients for a Holiday rush?
- Is one brand of olive oil outselling another?
- Which specialty brands are driving sales and profitability in your?
- How many of your perishables are spoiling/expiring?
- Who are your top patrons?
- What are the top-selling items in your café?
- Is there inventory shrink? If so, where?
- What are your peak hours?
- How can you optimize deployment of store associates?
- What times of year should you be ordering more of an item?
Back Office Tools and General Ledger
Catapult’s comprehensive back office management tools enable directors to conduct employee audits, track performance, productivity, and monitor costs.
Catapult features a General Ledger plug-in that can quickly translate worksheet and transaction data from your store[s] into credits and debits for your double-entry bookkeeping system. The General Ledger interface saves many hours of expensive, skilled accounting labor by harnessing your existing data to get the job done quickly and easily.
4 Decades of Industry Experience
Our value-focused, customer-centric approach creates success stories, not only through comprehensive commerce technology but also with our team of highly-experienced POS Specialists. Our comprehensive approach includes project management, database management, implementation, consultation, technical support, and customer care.
Working directly with your stores, our POS Specialists will make sure you’re getting the maximum benefit out of your partnership with us.
24/7 Canada-Based Support
Our in-house support operation is 100% Canada-based and operates primarily out of our office in Hamilton, Ontario, Canada. Our account managers, serve as friendly, accessible, points of contact to handle your onboarding and technical needs.
Always accessible
Technicians are available Monday–Friday, from 8:30 am to 5:30 pm ET. We know problems don’t always honor a 9-to-5 business schedule: emergency 24/7 support is available after 5:30 pm.
Complete Transparency
We provide all of our retail partners with a detailed Support Level Agreement and access to Armagh University, our online video training portal.